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Wow Rob Galbraith you nailed it. Grab someone who actually wants to work with you and make it a positive experience or suffer wrath as the negative effects roll downhill.

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Love the way you've summarized this Chris! As someone who is a champion of the independent adjusting community, you know better than most the unique experience that IAs have working for multiple carriers and getting to see the differences in culture first hand. Would be great to tap in to this reservoir of knowledge about best practices for anyone looking to improve their culture!

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